Nov 4, 2017 | Content Marketing, Digital Marketing, Inbound Marketing, Online Reputation Management, Social Media Marketing
Intro to Social Media Monitoring Have you ever been at a party and caught a person or a group glancing at you while whispering covertly? What’s up with that? Is your fly open? Does someone have a crush on you? Does someone want to throw a drink in your face? You’d...
May 6, 2017 | Online Reputation Management
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly...
Feb 2, 2017 | Online Marketing, Online Reputation Management, ORM, Social Media Marketing
Monitoring online reviews and mentions is important, but businesses that take the time to respond to their customers can really set themselves apart from the competition. Responses build trust, which translates into higher loyalty and increased sales. Find a bad...
Nov 15, 2016 | Inbound Marketing, Local SEO, Online Marketing, Online Reputation Management, ORM
Here are 50 stats that show us how important online reputation management is to a business’s online presence: 58% of executives believe that online reputation management should be addressed, but only 15% actually do anything about it 84% of marketers believe that...
Jul 30, 2013 | Online Reputation Management, ORM
As you know the problem with Google here is that we all know controversy and drama doesn’t necessarily have anything to do with the truth about an issue, company, or individual. And we all know that negative information spreads a lot faster than positive...