Feb 2, 2017 | Online Marketing, Online Reputation Management, ORM, Social Media Marketing
Monitoring online reviews and mentions is important, but businesses that take the time to respond to their customers can really set themselves apart from the competition. Responses build trust, which translates into higher loyalty and increased sales. Find a bad...
Nov 15, 2016 | Inbound Marketing, Local SEO, Online Marketing, Online Reputation Management, ORM
Here are 50 stats that show us how important online reputation management is to a business’s online presence: 58% of executives believe that online reputation management should be addressed, but only 15% actually do anything about it 84% of marketers believe that...
Dec 8, 2013 | ORM, SEO, Social Media Marketing
If someone reports your company to a consumer watch group, a competitor follows you around leaving negative comments or an angered customer devotes hours to publicly hating you, then it’s pretty obvious you have an online reputation management problem. Is that...
Jul 30, 2013 | Online Reputation Management, ORM
As you know the problem with Google here is that we all know controversy and drama doesn’t necessarily have anything to do with the truth about an issue, company, or individual. And we all know that negative information spreads a lot faster than positive...